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  #1 (permalink)  
Old 02-16-2008, 04:07 AM
Ron Kirschner
 
Posts: n/a
Default unixware 7.1.4 sendmail issues

just discovered that no all mail local, uucp, and smtp is stuck in mqueue
for no apparent reason - syslog shows entries such as below:
any idea what my problem might be?



Aug 30 16:07:02 casedrum sendmail[5839]: rejecting connections on daemon
Daemon0
: load average: 36
Aug 30 16:07:17 casedrum sendmail[5839]: rejecting connections on daemon
Daemon0
: load average: 36
Aug 30 16:07:37 casedrum sendmail[5839]: runqueue: Skipping queue run --
load av
erage too high
Aug 30 16:07:37 casedrum sendmail[5839]: rejecting connections on daemon
Daemon0
: load average: 35


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  #2 (permalink)  
Old 02-16-2008, 04:07 AM
Jean-Pierre Radley
 
Posts: n/a
Default Re: unixware 7.1.4 sendmail issues

Ron Kirschner typed (on Thu, Aug 30, 2007 at 04:12:29PM -0400):
| just discovered that no all mail local, uucp, and smtp is stuck in mqueue
| for no apparent reason - syslog shows entries such as below:
| any idea what my problem might be?
|
|
|
| Aug 30 16:07:02 casedrum sendmail[5839]: rejecting connections on daemon Daemon0 : load average: 36
| Aug 30 16:07:17 casedrum sendmail[5839]: rejecting connections on daemon Daemon0 : load average: 36
| Aug 30 16:07:37 casedrum sendmail[5839]: runqueue: Skipping queue run -- load average too high
| Aug 30 16:07:37 casedrum sendmail[5839]: rejecting connections on daemon Daemon0: load average: 35

Please consider the possibility that the problem is exactly what you are
being told: the load average is too high.

--
JP
==> http://www.frappr.com/cusm <==
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  #3 (permalink)  
Old 02-16-2008, 04:07 AM
ThreeStar
 
Posts: n/a
Default Re: unixware 7.1.4 sendmail issues

On Aug 30, 1:30 pm, Jean-Pierre Radley <j...@jpr.com> wrote:
> Ron Kirschner typed (on Thu, Aug 30, 2007 at 04:12:29PM -0400):
> | just discovered that no all mail local, uucp, and smtp is stuck in mqueue
> | for no apparent reason - syslog shows entries such as below:
> | any idea what my problem might be?
> |
> |
> |
> | Aug 30 16:07:02 casedrum sendmail[5839]: rejecting connections on daemon Daemon0 : load average: 36
> | Aug 30 16:07:17 casedrum sendmail[5839]: rejecting connections on daemon Daemon0 : load average: 36
> | Aug 30 16:07:37 casedrum sendmail[5839]: runqueue: Skipping queue run -- load average too high
> | Aug 30 16:07:37 casedrum sendmail[5839]: rejecting connections on daemon Daemon0: load average: 35
>
> Please consider the possibility that the problem is exactly what you are
> being told: the load average is too high.
>
> --
> JP
> ==>http://www.frappr.com/cusm<==


By which my esteemed colleague means that it seems like a sendmail
issue, not a Unixware issue. Sendmail's configuration file specifies
load limits beyond which it will merely queue requests or reject them
totally (QueueLA and RefuseLA, respectively). Not sure what
Unixware's defaults are but except in a dedicated mail server they'd
typically be well below the 35% range.

If you're sure that the pending mail is legitimate (that is, your
system isn't originating or relaying spam) you can force a temporary
override with the appropriate sendmail -O option or permanently change
the limits.

--RLR

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  #4 (permalink)  
Old 02-16-2008, 04:07 AM
Bill Vermillion
 
Posts: n/a
Default Re: unixware 7.1.4 sendmail issues

In article <fb78p8$oco$1@aioe.org>, Ron Kirschner <ron@jedron.com> wrote:
>just discovered that no all mail local, uucp, and smtp is stuck in mqueue
>for no apparent reason - syslog shows entries such as below:
>any idea what my problem might be?
>
>
>
>Aug 30 16:07:02 casedrum sendmail[5839]: rejecting connections on daemon
>Daemon0
>: load average: 36
>Aug 30 16:07:17 casedrum sendmail[5839]: rejecting connections on daemon
>Daemon0
>: load average: 36
>Aug 30 16:07:37 casedrum sendmail[5839]: runqueue: Skipping queue run --
>load av
>erage too high
>Aug 30 16:07:37 casedrum sendmail[5839]: rejecting connections on daemon
>Daemon0
>: load average: 35
>
>


As others said there are settings in the sendmail.cf about what to
do at certain load averages.

Typical default [at least on my 8.14.1 version will only queue
messages when the load average is 8.

When the load average is 12 it refuses connections.

At this time the only thing that will happen is the machine
will try to process what is in the queue. If this is large
you may find that you are actually running in swap space
as the system tries to manage the mess.

I had this happen when a client got hit by one of the bots, and I
wound up getting spams for them at the rate of 15/second, and I
could barely log into the machine. That's the only problem I've
found with a 100Mbit/sec connection into a 40Gb/sec tier 1 link.
Later I could not login and it required going to the console
[about 5 miles away at the colo] and logging in there, as the ssh
login just wouldn't make it.

At that point my load average was close to 500!!!!!

There were over 100,000 messages in the queue, and it was trying
to process all of those.

So check your queue.

I moved everything from the queue to another place, and then
slowly worked through the queue getting the message IDs of
anything destined for that client, and then removing them.

That took about 5 hours as I didn't dare lose anything for
other clients on the machine.

So from what you have described, you have a mqueue that
is full.

Kill all of sendmail. Move the mqueue to something like
mqueue-hold, recreate mqueue, and make the permissions the same
as the original and restart sendmail.

Then start working your way through the files in mqueue-hold.

I had so many that no utilities would work easily so I
wildcarded with *[0-5]0, *[6-9]0, *[0-5]1, and so on.

I'd grep for the destination and direct that to a file with the
message IDs so I could remove the ones I needed.

Then when it was all over I moved the files from mqueue-hold
back to mqueue.

Lots of luck. If the above scenario is true, then you have
a fair amount of work ahead of you.

Bill
--
Bill Vermillion - bv @ wjv . com
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  #5 (permalink)  
Old 02-16-2008, 04:07 AM
Brian K. White
 
Posts: n/a
Default Re: unixware 7.1.4 sendmail issues


----- Original Message -----
From: "ThreeStar" <sco@3starsoftware.com>
Newsgroups: comp.unix.sco.misc
To: <distro@jpr.com>
Sent: Thursday, August 30, 2007 6:38 PM
Subject: Re: unixware 7.1.4 sendmail issues


> On Aug 30, 1:30 pm, Jean-Pierre Radley <j...@jpr.com> wrote:
>> Ron Kirschner typed (on Thu, Aug 30, 2007 at 04:12:29PM -0400):
>> | just discovered that no all mail local, uucp, and smtp is stuck in
>> mqueue
>> | for no apparent reason - syslog shows entries such as below:
>> | any idea what my problem might be?
>> |
>> |
>> |
>> | Aug 30 16:07:02 casedrum sendmail[5839]: rejecting connections on
>> daemon Daemon0 : load average: 36
>> | Aug 30 16:07:17 casedrum sendmail[5839]: rejecting connections on
>> daemon Daemon0 : load average: 36
>> | Aug 30 16:07:37 casedrum sendmail[5839]: runqueue: Skipping queue
>> run -- load average too high
>> | Aug 30 16:07:37 casedrum sendmail[5839]: rejecting connections on
>> daemon Daemon0: load average: 35
>>
>> Please consider the possibility that the problem is exactly what you are
>> being told: the load average is too high.
>>
>> --
>> JP
>> ==>http://www.frappr.com/cusm<==

>
> By which my esteemed colleague means that it seems like a sendmail
> issue, not a Unixware issue. Sendmail's configuration file specifies
> load limits beyond which it will merely queue requests or reject them
> totally (QueueLA and RefuseLA, respectively). Not sure what
> Unixware's defaults are but except in a dedicated mail server they'd
> typically be well below the 35% range.
>
> If you're sure that the pending mail is legitimate (that is, your
> system isn't originating or relaying spam) you can force a temporary
> override with the appropriate sendmail -O option or permanently change
> the limits.


A load average of 35 is not 35% of anything. What it is is astronomical.
Something somewhere on the box is running away like crazy, or has been
building up over time. Forcing the mail to go might resolve it if it just
happens to be the mail server itself that is running away and making the
load average so high, but we don't know anything of the sort at this point.
It might be a cron job that's running every night and hanging every night,
thus adding 1 to the load average every day. Like a tape backup asking
/dev/null for a second tape. Or it might be a one time fluke event like a
report that generated a zillion emails or faxes or print jobs... Or it might
be a pc on the network with a virus slamming some service it found on the
server like the web server or mail or facetwin/samba/visiofs. Or maybe the
machine has a raid array in a degraded state running very slow causing
normal ops to pile up with no obvious problem processes to account for it.
Or maybe... anything.

So the first thing is find out what are the 35 or 36 processes trying to run
that the cpu can't find time to get to:

Find cpu hogs:
ps -eopcpu,pid,tty,args |sort
The worst offenders will be at the bottom of the list and don't worry about
the ones the scrolled off the top.

Or if you wanna get fancy yet can't install "top" from skunkware:

-----------------
#!/bin/ksh
# ptop - quick-n-dirty top process display
# usage: ptop [n]
# shows top n cpu hogs. Default is 10.
# brian@aljex.com

N=${1:-10}
while true ; do
clear
uptime
echo "Top $N CPU Hogs..."
echo "%CPU PID TTY COMMAND"
ps -eopcpu,pid,tty,args |sort -rn |head -$N
sleep 1
done
-----------------

Except the processes currently using the most cpu might not be offending
anything. So just look at that but don't read too much into it yet. Do look
at this though...

Find any non-sleeping processes:
ps -elf |awk '($2!="S"){print $0}'


Any non sleepers, that are eating cpu, and that have been running a long
time, are likely culprits.
Non-sleepers that aren't eating cpu might just be normal stuff that's being
held up by other stuff.
Be careful what you kill and why.

Brian K. White brian@aljex.com http://www.myspace.com/KEYofR
+++++[>+++[>+++++>+++++++<<-]<-]>>+.>.+++++.+++++++.-.[>+<---]>++.
filePro BBx Linux SCO FreeBSD #callahans Satriani Filk!

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  #6 (permalink)  
Old 02-16-2008, 04:07 AM
Ron Kirschner
 
Posts: n/a
Default Re: unixware 7.1.4 sendmail issues

I found a bunch of processes started by cron running one of my programs that
had an error. Once I knew that load average meant system load, not anything
to do with sendmaill load which I originally assumed, I found and killed the
hung jobs. Thanks for the help.

"Brian K. White" <brian@aljex.com> wrote in message
news:00a101c7ebb7$ab5c3d80$6d00000a@venti...
>
> ----- Original Message -----
> From: "ThreeStar" <sco@3starsoftware.com>
> Newsgroups: comp.unix.sco.misc
> To: <distro@jpr.com>
> Sent: Thursday, August 30, 2007 6:38 PM
> Subject: Re: unixware 7.1.4 sendmail issues
>
>
>> On Aug 30, 1:30 pm, Jean-Pierre Radley <j...@jpr.com> wrote:
>>> Ron Kirschner typed (on Thu, Aug 30, 2007 at 04:12:29PM -0400):
>>> | just discovered that no all mail local, uucp, and smtp is stuck in
>>> mqueue
>>> | for no apparent reason - syslog shows entries such as below:
>>> | any idea what my problem might be?
>>> |
>>> |
>>> |
>>> | Aug 30 16:07:02 casedrum sendmail[5839]: rejecting connections on
>>> daemon Daemon0 : load average: 36
>>> | Aug 30 16:07:17 casedrum sendmail[5839]: rejecting connections on
>>> daemon Daemon0 : load average: 36
>>> | Aug 30 16:07:37 casedrum sendmail[5839]: runqueue: Skipping queue
>>> run -- load average too high
>>> | Aug 30 16:07:37 casedrum sendmail[5839]: rejecting connections on
>>> daemon Daemon0: load average: 35
>>>
>>> Please consider the possibility that the problem is exactly what you are
>>> being told: the load average is too high.
>>>
>>> --
>>> JP
>>> ==>http://www.frappr.com/cusm<==

>>
>> By which my esteemed colleague means that it seems like a sendmail
>> issue, not a Unixware issue. Sendmail's configuration file specifies
>> load limits beyond which it will merely queue requests or reject them
>> totally (QueueLA and RefuseLA, respectively). Not sure what
>> Unixware's defaults are but except in a dedicated mail server they'd
>> typically be well below the 35% range.
>>
>> If you're sure that the pending mail is legitimate (that is, your
>> system isn't originating or relaying spam) you can force a temporary
>> override with the appropriate sendmail -O option or permanently change
>> the limits.

>
> A load average of 35 is not 35% of anything. What it is is astronomical.
> Something somewhere on the box is running away like crazy, or has been
> building up over time. Forcing the mail to go might resolve it if it just
> happens to be the mail server itself that is running away and making the
> load average so high, but we don't know anything of the sort at this
> point.
> It might be a cron job that's running every night and hanging every night,
> thus adding 1 to the load average every day. Like a tape backup asking
> /dev/null for a second tape. Or it might be a one time fluke event like a
> report that generated a zillion emails or faxes or print jobs... Or it
> might
> be a pc on the network with a virus slamming some service it found on the
> server like the web server or mail or facetwin/samba/visiofs. Or maybe the
> machine has a raid array in a degraded state running very slow causing
> normal ops to pile up with no obvious problem processes to account for it.
> Or maybe... anything.
>
> So the first thing is find out what are the 35 or 36 processes trying to
> run
> that the cpu can't find time to get to:
>
> Find cpu hogs:
> ps -eopcpu,pid,tty,args |sort
> The worst offenders will be at the bottom of the list and don't worry
> about
> the ones the scrolled off the top.
>
> Or if you wanna get fancy yet can't install "top" from skunkware:
>
> -----------------
> #!/bin/ksh
> # ptop - quick-n-dirty top process display
> # usage: ptop [n]
> # shows top n cpu hogs. Default is 10.
> # brian@aljex.com
>
> N=${1:-10}
> while true ; do
> clear
> uptime
> echo "Top $N CPU Hogs..."
> echo "%CPU PID TTY COMMAND"
> ps -eopcpu,pid,tty,args |sort -rn |head -$N
> sleep 1
> done
> -----------------
>
> Except the processes currently using the most cpu might not be offending
> anything. So just look at that but don't read too much into it yet. Do
> look
> at this though...
>
> Find any non-sleeping processes:
> ps -elf |awk '($2!="S"){print $0}'
>
>
> Any non sleepers, that are eating cpu, and that have been running a long
> time, are likely culprits.
> Non-sleepers that aren't eating cpu might just be normal stuff that's
> being
> held up by other stuff.
> Be careful what you kill and why.
>
> Brian K. White brian@aljex.com http://www.myspace.com/KEYofR
> +++++[>+++[>+++++>+++++++<<-]<-]>>+.>.+++++.+++++++.-.[>+<---]>++.
> filePro BBx Linux SCO FreeBSD #callahans Satriani Filk!
>



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