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Printer Problems

This is a discussion on Printer Problems within the AIX Operating System forums, part of the Unix Operating Systems category; --> Yesterday our /var directory filled up and any jobs that were of a decent size were not printing or ...


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  #1 (permalink)  
Old 01-05-2008, 07:15 AM
mark.goudie@gmail.com
 
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Default Printer Problems

Yesterday our /var directory filled up and any jobs that were of a
decent size were not printing or hanging in the print que. We have
since cleared more space in var and now the printer hangs for about
10min before printing a large job but will print if left alone. If i
look at the status of a printer the printer reports ready but can have
numerous jobs qued below it. If i up the printer it will immediatly
print the que. This is happening to over 400 of our printers and we
dont know how to fix it. Any advice would be great!


Thanks in advance
Mark Goudie

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  #2 (permalink)  
Old 01-05-2008, 07:16 AM
Richard Yaotuan Li
 
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Default Re: Printer Problems

Two things to do: 1) patch, (some fixes for this related), 2) refresh
printer daemons, spooler group.

Richard
<mark.goudie@gmail.com> wrote in message
news:1124461584.023597.311620@g43g2000cwa.googlegr oups.com...
> Yesterday our /var directory filled up and any jobs that were of a
> decent size were not printing or hanging in the print que. We have
> since cleared more space in var and now the printer hangs for about
> 10min before printing a large job but will print if left alone. If i
> look at the status of a printer the printer reports ready but can have
> numerous jobs qued below it. If i up the printer it will immediatly
> print the que. This is happening to over 400 of our printers and we
> dont know how to fix it. Any advice would be great!
>
>
> Thanks in advance
> Mark Goudie
>



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  #3 (permalink)  
Old 01-05-2008, 07:16 AM
 
Posts: n/a
Default Re: Printer Problems

> Yesterday our /var directory filled up and any jobs that were of a
> decent size were not printing or hanging in the print que. We have
> since cleared more space in var and now the printer hangs for about
> 10min before printing a large job but will print if left alone. If i
> look at the status of a printer the printer reports ready but can have
> numerous jobs qued below it. If i up the printer it will immediatly
> print the que. This is happening to over 400 of our printers and we
> dont know how to fix it. Any advice would be great!


Try a simple stopsrc -cs qdeaemon ; startsrc -s qdaemon

If that doesn't do the trick:
stopsrc -cs qdaemon
rm /var/spool/lpd/stat/*
startsrc -s qdaemon

Another thing to take a look at - usually when print jobs to (network)
printers hangs for several minutes and then the job prints properly, the
problem is name resolution. If there are DNS problems that cause the delay
in resolving the printer's hostname to an IP address before the print job
can begin, that could also explain the delays before printing begins.

Best regards,
Paul


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