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Hello all,

My HP psc 1210 all-in-one inkjet printer has developed a curious problem:
when performing a color print it prints black as red. The result is that
all my prints are very reddish :-(

If I perform a black and white print the color black (and the gray scales)
are printed normally.

I am using (Gentoo) Linux with cups and hplip. Also installed are foomatic
and fax4cups. An overview of the installed Gentoo packages is given below:

[I--] [ Â*] net-print/cups-1.2.6 (0)
[I--] [ Â*] net-print/fax4cups-1.24 (0)
[I--] [ Â*] net-print/hplip-0.9.7-r3 (0)
[I--] [ Â*] net-print/foomatic-db-20060720 (0)
[I--] [ Â*] net-print/foomatic-db-engine-3.0.20060720 (0)
[I--] [ Â*] net-print/foomatic-db-ppds-20060720 (0)
[I--] [ Â*] net-print/foomatic-filters-3.0.20060720 (0)
[I--] [ Â*] net-print/foomatic-filters-ppds-20060720 (0)


The backend hplip program (/usr/lib/cups/backend/hp) output:

direct hp:/usb/psc_1200_series?serial=HU33IBP27R5H "HP
psc_1200_series" "hp:/usb/psc_1200_series?serial=HU33IBP27R5H"


And the /proc/version of my Linux configuration:

Linux version 2.6.18-gentoo-r2 (root@vapulo) (gcc version 4.1.1 (Gentoo
4.1.1)) #1 SMP Mon Nov 13 23:59:54 CET 2006


Any ideas anyone? I have removed and reinstalled all the above packages
(except fax4cups, which I believe is unrelated to printer issues).

Also I have unconfigured and reconfigured my printers under cups (using the
localhost:631 web browser interface, but with no success...

If I run Microsoft XP under VMWare Player - which accesses the printer
directly - then black is printed as black, so the problem is very likely to
be Linux configuration related.

I have no idea where the problem lies...

Kleine Aap wrote:

> [I--] [ Â*] net-print/cups-1.2.6 (0)
> [I--] [ Â*] net-print/fax4cups-1.24 (0)
> [I--] [ Â*] net-print/hplip-0.9.7-r3 (0)
> [I--] [ Â*] net-print/foomatic-db-20060720 (0)
> [I--] [ Â*] net-print/foomatic-db-engine-3.0.20060720 (0)
> [I--] [ Â*] net-print/foomatic-db-ppds-20060720 (0)
> [I--] [ Â*] net-print/foomatic-filters-3.0.20060720 (0)
> [I--] [ Â*] net-print/foomatic-filters-ppds-20060720 (0)

Have since replaced ghostscript and hplip with more recent versions but
alas, no difference...

[I--] [ ~] net-print/hplip-1.6.10 (0)
[I--] [ ~] app-text/ghostscript-esp-8.15.3-r1 (0)

Another note: as I understand my printer (HP psc 1210 all-in-one) requires
KRGB support (to print black in color mode it mixed ink from the color
cartridge), which should be in the hplip and ghostscript-esp packages I
have now installed?

My printer worked fine under SuSe Linux 9.3 I was using earlier, so it
should be possible :-)

Kleine Aap wrote:

> Hello all,
>
> My HP psc 1210 all-in-one inkjet printer has developed a curious problem:
> when performing a color print it prints black as red. The result is that
> all my prints are very reddish :-(

Found the problem! :-)

In the cups web-interface, under Set Printer Options I found an option to
explicitly set 'Resolution, Quality, Ink Type, Media Type'. This is
normally set to 'Controlled by Printout Mode', which with my psc 1210
all-in-one printer results in the reddish prints.

If I set the above option to e.g. '300 dpi, Draft, Color, Black + Color
Cartr.' the printer prints normally.

:-)

>
> If I perform a black and white print the color black (and the gray scales)
> are printed normally.
>
> I am using (Gentoo) Linux with cups and hplip. Also installed are foomatic
> and fax4cups. An overview of the installed Gentoo packages is given below:
>
> [I--] [ Â*] net-print/cups-1.2.6 (0)
> [I--] [ Â*] net-print/fax4cups-1.24 (0)
> [I--] [ Â*] net-print/hplip-0.9.7-r3 (0)
> [I--] [ Â*] net-print/foomatic-db-20060720 (0)
> [I--] [ Â*] net-print/foomatic-db-engine-3.0.20060720 (0)
> [I--] [ Â*] net-print/foomatic-db-ppds-20060720 (0)
> [I--] [ Â*] net-print/foomatic-filters-3.0.20060720 (0)
> [I--] [ Â*] net-print/foomatic-filters-ppds-20060720 (0)
>
>
> The backend hplip program (/usr/lib/cups/backend/hp) output:
>
> direct hp:/usb/psc_1200_series?serial=HU33IBP27R5H "HP
> psc_1200_series" "hp:/usb/psc_1200_series?serial=HU33IBP27R5H"
>
>
> And the /proc/version of my Linux configuration:
>
> Linux version 2.6.18-gentoo-r2 (root@vapulo) (gcc version 4.1.1 (Gentoo
> 4.1.1)) #1 SMP Mon Nov 13 23:59:54 CET 2006
>
>
> Any ideas anyone? I have removed and reinstalled all the above packages
> (except fax4cups, which I believe is unrelated to printer issues).
>
> Also I have unconfigured and reconfigured my printers under cups (using
> the localhost:631 web browser interface, but with no success...
>
> If I run Microsoft XP under VMWare Player - which accesses the printer
> directly - then black is printed as black, so the problem is very likely
> to be Linux configuration related.
>
> I have no idea where the problem lies...

Kleine Aap wrote:

> Found the problem! :-)

Spoke too soon!

> In the cups web-interface, under Set Printer Options I found an option to
> explicitly set 'Resolution, Quality, Ink Type, Media Type'. This is
> normally set to 'Controlled by Printout Mode', which with my psc 1210
> all-in-one printer results in the reddish prints.
>
> If I set the above option to e.g. '300 dpi, Draft, Color, Black + Color
> Cartr.' the printer prints normally.

It's only a partial solution: I now have perfect black and white on my
prints, but the grays are still reddish :-(

Any thoughts anyone? I suspect the problem is the KRGB support that is
required for my HP psc 1210 all-in-one printer and that is somehow broken.
But that is just my theory...

Bob Headrick wrote (in comp.periphs.printers):

> Are you sure the color cartridge is OK? This sounds like the result you
> would get with a cartridge that is missing cyan. Does a color copy give
> correct colors? HAve you tried running an internal self test?

Thanks! I rechecked the cartridge and found that the first self test went
okay, but the second already had a partial cyan block printed out and when
I tried a third the cyan block was completely gone.

Leaving the printer for a while and then retrying the self test produced a
normal block of cyan. I have returned the somehow defect cartridge - it was
a refilled one - and got a new one. All is okay now :-)

Having just switched OS (from SuSe to Gentoo) and never having encountered a
bad cartridge I gues I haved looked too much from the driver and OS
perspective...


> Regards,
> Bob Headrick, MS MVP Printing/Imaging