SEO

Hi there,
The customer is running the application that uses Sybase database. It
works fine on all the computers but one, where on startup he gets an
error: "Provider cannot be found. it may not be properly installed".
The user is an administrator on that computer. Is there any settings
about the computer I need to check?
Thanks
Irene

Irene,

How is the application connecting to ASA? Via ODBC? Embedded SQL? ADO.NET?
....?
Which version of ASA? Are you in control of the ASA setup?

Frank

On Tue, 22 Apr 2008 20:03:18 +0200, Irene <ipekersk@gmail.com> wrote:

> Hi there,
> The customer is running the application that uses Sybase database. It
> works fine on all the computers but one, where on startup he gets an
> error: "Provider cannot be found. it may not be properly installed".
> The user is an administrator on that computer. Is there any settings
> about the computer I need to check?
> Thanks
> Irene
>

Hi Frank,
I'm not sure what the ASA stands for?
The application connects to database via ODBC, Sybase version is
5.5.05
Thanks for your help
Irene

On Apr 22, 1:11*pm, "Frank Ploessel"
<fpl...@d_e.i_m_s_h_e_a_l_t_h.c_o_m> wrote:
> Irene,
>
> How is the application connecting to ASA? Via ODBC? Embedded SQL? ADO.NET?*
> ...?
> Which version of ASA? Are you in control of the ASA setup?
>
> Frank
>
>
>
> On Tue, 22 Apr 2008 20:03:18 +0200, Irene <ipeke...@gmail.com> wrote:
> > Hi there,
> > The customer is running the application that uses Sybase database. It
> > works fine on all the computers but one, where on startup he gets an
> > error: "Provider cannot be found. it may not be properly installed".
> > The user is an administrator on that computer. Is there any settings
> > about the computer I need to check?
> > Thanks
> > Irene- Hide quoted text -
>
> - Show quoted text -

Irene,

Sorry for using the abbreviation. ASA stands for "Adaptive Server
Anywhere", which is the official name of SQL Anywhere version 6 to 9 (I
think).
I would check:
Is SQL Anywhere at all installed on the machine?
Is the ODBC driver installed correctly? Can you see this driver in ODBC
administrator?
Is the ODBC source set up correctly? Is everything filled correctly in the
ODBC source configuration dialog in ODBC administrator?
Is the application configured correctly to reference the correct ODBC
source (depending on how you do this or your application)?

Frank

On Tue, 22 Apr 2008 23:12:58 +0200, Irene <ipekersk@gmail.com> wrote:

> Hi Frank,
> I'm not sure what the ASA stands for?
> The application connects to database via ODBC, Sybase version is
> 5.5.05
> Thanks for your help
> Irene
>
> On Apr 22, 1:11*pm, "Frank Ploessel"
> <fpl...@d_e.i_m_s_h_e_a_l_t_h.c_o_m> wrote:
>> Irene,
>>
>> How is the application connecting to ASA? Via ODBC? Embedded SQL?
>> ADO.NET? *
>> ...?
>> Which version of ASA? Are you in control of the ASA setup?
>>
>> Frank
>>
>>
>>
>> On Tue, 22 Apr 2008 20:03:18 +0200, Irene <ipeke...@gmail.com> wrote:
>> > Hi there,
>> > The customer is running the application that uses Sybase database. It
>> > works fine on all the computers but one, where on startup he gets an
>> > error: "Provider cannot be found. it may not be properly installed".
>> > The user is an administrator on that computer. Is there any settings
>> > about the computer I need to check?
>> > Thanks
>> > Irene- Hide quoted text -
>>
>> - Show quoted text -
>