I'e been asked by my boss to look at a error users are getting. Basically
when they first log on in the morning they are getting kicked out with the
error message.....

"system error: i/o error 22 in readit, ret -1, file 7, addr 0. (290)"

When the user clicks ok they are kciked out of solcase and their login must
be reset for them to be able to get back in.

Unfortunately I am new in this job and know diddly squat about progress, but
would much like the opportunity to impress, so if anyone can help me with
this issue I would be v. grateful!

TIA,

H

Hi,

we would be grateful if you gave us more info about the environmen
your running..


Look at KB KB21419 from the progress knowledge base website.... Lin
below
http://tinyurl.com/5msfv


Anyways this is what I found in Progress help...
-------------
Solution ID: 21419

SYMPTOM(s):

SYSTEM ERROR: I/O error <n> in <program>, ret <n>, file
<n>,addr<n>.(290)

SYSTEM ERROR: I/O error 22 in readit, ret -1, file 9, addr 0. (290)

Sporadic errors in database logs with client-server based client
applications.

CAUSE:

The "I/O error 22" has been seen occasionally to be related to
contention of multiple clients acquiring either the Progress
executables or the application code. These contentions were
identified using Network Analysis programs and devices. The tools
showed high packet loss or high packet collision rates.

In some instances, even with a very low collision rate, the problems
can occur due to file contention within the file buffer cache of file
servers.

FIX:

Copy application code to the local machine

----------------------------

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