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On Dec 10, 11:04 pm, ChrisS <chris.sca...@gmail.com> wrote:
> On Dec 10, 9:06 pm, lahuman9 <lahum...@gmail.com> wrote:
>
>
>
>
>
> > On Dec 10, 8:26 pm, ChrisS <chris.sca...@gmail.com> wrote:
>
> > > I have a Sun Fire v480 server that just started spitting out NOTICEs
> > > about Qlogic qlc(0) Loop going OFFLINE then immediately back ONLINE.
> > > It's doing it about every couple hours.
>
> > > I realize I may have a faulty Gbic somewhere, but how can I verify if
> > > qlc(0) is the internal controllers for the dual SCSI disks or if it's
> > > the Qlogic IPS2200 add-in card.
>
> > > OS: Solaris 10 (11/06)
> > > Kernel: 125100-07
>
> > > luxadm -e port
>
> > > /devices/pci@9,600000/SUNW,qlc@2/fp@0,0:devctl CONNECTED
> > > /devices/pci@8,600000/pci@1/SUNW,qlc@4/fp@0,0:devctl NOT CONNECTED
> > > /devices/pci@8,600000/pci@1/SUNW,qlc@5/fp@0,0:devctl CONNECTED
>
> > > Is qlc(0) really /devices/pci@9,600000/SUNW,qlc@2/fp.... ? That
> > > would mean the internal controller would be going bad in the v480,
> > > right?
>
> > > Thanks, happy holidays.
>
> > > Chris
>
> > Uhh, maybe contact sun support on this issue? Also, here is an
> > infodoc available that
> > maps that device path to a physical device.
>
> > So why do people think that newsgroup support is better than the
> > professional
> > support that they have ALREADY PAID FOR?!
>
> Maybe because not all the devices are under contract.
>
> I don't think you get the idea of good newsgroup support.
>
> Don't bother answering people with this type of post. It's not right,
> professional, nor wanted. There are many good non-arrogant
> professionals who enjoy helping others learn their craft.
>
> Happy Holidays.- Hide quoted text -
>
> - Show quoted text -

Is there such a thing as "good newsgroup support" or is it just post
and pray that someone wants to give up their hard earned expertise
in the matter to someone who doesn't feel their equipment is worth
paying support for? It's exactly professional to respond in the way
that I did. You want a service for free that people expect to be
paid
for. The fact that you were expecting to get it for free is
unprofessional. I'm sorry I happened to have worked my ass off to
know what I know, and don't want to give it up freely. Why don't I
just work for no money at all?

Grow up

On Dec 12, 9:10 pm, lahuman9 <lahum...@gmail.com> wrote:
> On Dec 10, 11:04 pm, ChrisS <chris.sca...@gmail.com> wrote:
>
>
>
> > On Dec 10, 9:06 pm, lahuman9 <lahum...@gmail.com> wrote:
>
> > > On Dec 10, 8:26 pm, ChrisS <chris.sca...@gmail.com> wrote:
>
> > > > I have a Sun Fire v480 server that just started spitting out NOTICEs
> > > > about Qlogic qlc(0) Loop going OFFLINE then immediately back ONLINE.
> > > > It's doing it about every couple hours.
>
> > > > I realize I may have a faulty Gbic somewhere, but how can I verify if
> > > > qlc(0) is the internal controllers for the dual SCSI disks or if it's
> > > > the Qlogic IPS2200 add-in card.
>
> > > > OS: Solaris 10 (11/06)
> > > > Kernel: 125100-07
>
> > > > luxadm -e port
>
> > > > /devices/pci@9,600000/SUNW,qlc@2/fp@0,0:devctl CONNECTED
> > > > /devices/pci@8,600000/pci@1/SUNW,qlc@4/fp@0,0:devctl NOT CONNECTED
> > > > /devices/pci@8,600000/pci@1/SUNW,qlc@5/fp@0,0:devctl CONNECTED
>
> > > > Is qlc(0) really /devices/pci@9,600000/SUNW,qlc@2/fp.... ? That
> > > > would mean the internal controller would be going bad in the v480,
> > > > right?
>
> > > > Thanks, happy holidays.
>
> > > > Chris
>
> > > Uhh, maybe contact sun support on this issue? Also, here is an
> > > infodoc available that
> > > maps that device path to a physical device.
>
> > > So why do people think that newsgroup support is better than the
> > > professional
> > > support that they have ALREADY PAID FOR?!
>
> > Maybe because not all the devices are under contract.
>
> > I don't think you get the idea of good newsgroup support.
>
> > Don't bother answering people with this type of post. It's not right,
> > professional, nor wanted. There are many good non-arrogant
> > professionals who enjoy helping others learn their craft.
>
> > Happy Holidays.- Hide quoted text -
>
> > - Show quoted text -
>
> Is there such a thing as "good newsgroup support" or is it just post
> and pray that someone wants to give up their hard earned expertise
> in the matter to someone who doesn't feel their equipment is worth
> paying support for? It's exactly professional to respond in the way
> that I did. You want a service for free that people expect to be
> paid
> for. The fact that you were expecting to get it for free is
> unprofessional. I'm sorry I happened to have worked my ass off to
> know what I know, and don't want to give it up freely. Why don't I
> just work for no money at all?
>
> Grow up

LOL, you're funny. I like you man!

To Hank, Hume, Skwar, and all other great Solaris "pro-bono" newsgroup
supporters.

Thanks for coming to support good newsgroup efforts. This is what I
"try" to do.... what little I do in the group.

I will try to share more and help where possible as well.

Have a great holiday, and may all your customers lose your phone
numbers for the holidays. (meaning, no on-calls.) {: )

Take care,

Chris

On Wed, 12 Dec 2007, lahuman9 wrote:

> On Dec 10, 11:04 pm, ChrisS <chris.sca...@gmail.com> wrote:
> > On Dec 10, 9:06 pm, lahuman9 <lahum...@gmail.com> wrote:
> > > On Dec 10, 8:26 pm, ChrisS <chris.sca...@gmail.com> wrote:
> >
> > > > I have a Sun Fire v480 server that just started spitting out NOTICEs
> > > > about Qlogic qlc(0) Loop going OFFLINE then immediately back ONLINE.
> > > > It's doing it about every couple hours.
> >
> > > > I realize I may have a faulty Gbic somewhere, but how can I verify if
> > > > qlc(0) is the internal controllers for the dual SCSI disks or if it's
> > > > the Qlogic IPS2200 add-in card.
> >
> > > > OS: Solaris 10 (11/06)
> > > > Kernel: 125100-07
> >
> > > > luxadm -e port
> >
> > > > /devices/pci@9,600000/SUNW,qlc@2/fp@0,0:devctl CONNECTED
> > > > /devices/pci@8,600000/pci@1/SUNW,qlc@4/fp@0,0:devctl NOT CONNECTED
> > > > /devices/pci@8,600000/pci@1/SUNW,qlc@5/fp@0,0:devctl CONNECTED
> >
> > > > Is qlc(0) really /devices/pci@9,600000/SUNW,qlc@2/fp.... ? That
> > > > would mean the internal controller would be going bad in the v480,
> > > > right?

No, it means that qlc(0) is going bad, that is not nessesarily the
internal controller...

Check which qlc path that IS the qlc(0), you should be able to do that
with error messages and system files, even some of the commands might
be of help to you...

To see if qlc(0) is the internal controller or not, check that path
against the ones given in the documentation, you can easily spot if
its a pci-card, which will have a specific path depending on slot, or
the internal one, which has a specific path too.

Most sun documentation is available at docs.sun.com or sunsolve.sun.com

You could possibly even go as far as to check which drives might be
connected to the affected qlc and draw some conclusions from that.

Then, you could also call your support and ask them to replace your faulty
gbic and let them worry about which one it is.

last but not least, you could try replacing the gbics, one by one, until
the fault dissapears... I call this the "last option", if you use this
option, it is my personal experience, that the "hotter" position is
usually the broken one, unless you recently replaced it.

/Johan A

In <Pine.GSO.4.53.0712191010140.1001@krynn.solace.miu n.se> "Mr. Johan Andersson" <johan@solace.miun.se> writes:

>On Wed, 12 Dec 2007, lahuman9 wrote:
>> On Dec 10, 11:04 pm, ChrisS <chris.sca...@gmail.com> wrote:
>> > On Dec 10, 9:06 pm, lahuman9 <lahum...@gmail.com> wrote:
>> > > On Dec 10, 8:26 pm, ChrisS <chris.sca...@gmail.com> wrote:
>> >
>> > > > I have a Sun Fire v480 server that just started spitting out NOTICEs
>> > > > about Qlogic qlc(0) Loop going OFFLINE then immediately back ONLINE.
>> > > > It's doing it about every couple hours.

You mean like this?

Dec 18 13:51:30 electra qlc: [ID 686697 kern.info] NOTICE: Qlogic qlc(0): Loop OFFLINE
Dec 18 13:51:30 electra qlc: [ID 686697 kern.info] NOTICE: Qlogic qlc(0): Loop ONLINE

>> > > > Is qlc(0) really /devices/pci@9,600000/SUNW,qlc@2/fp.... ? That
>> > > > would mean the internal controller would be going bad in the v480,
>> > > > right?

>No, it means that qlc(0) is going bad, that is not nessesarily the
>internal controller...

>To see if qlc(0) is the internal controller or not, check that path
>against the ones given in the documentation, you can easily spot if
>its a pci-card, which will have a specific path depending on slot, or
>the internal one, which has a specific path too.

My V480 did the same thing yesterday, although it's only been once so
far. It only has the two internal disks and a single fibre-channel
controller. Is this something that happens to V480s when they get
to be a few years old?

--
-Gary Mills- -Unix Support- -U of M Academic Computing and Networking-

On Wed, 19 Dec 2007, Gary Mills wrote:

> In <Pine.GSO.4.53.0712191010140.1001@krynn.solace.miu n.se> "Mr. Johan Andersson" <johan@solace.miun.se> writes:
>
> >On Wed, 12 Dec 2007, lahuman9 wrote:
> >> On Dec 10, 11:04 pm, ChrisS <chris.sca...@gmail.com> wrote:
> >> > On Dec 10, 9:06 pm, lahuman9 <lahum...@gmail.com> wrote:
> >> > > On Dec 10, 8:26 pm, ChrisS <chris.sca...@gmail.com> wrote:
> >> >
> >> > > > I have a Sun Fire v480 server that just started spitting out NOTICEs
> >> > > > about Qlogic qlc(0) Loop going OFFLINE then immediately back ONLINE.
> >> > > > It's doing it about every couple hours.
>
> You mean like this?
>
> Dec 18 13:51:30 electra qlc: [ID 686697 kern.info] NOTICE: Qlogic qlc(0): Loop OFFLINE
> Dec 18 13:51:30 electra qlc: [ID 686697 kern.info] NOTICE: Qlogic qlc(0): Loop ONLINE
>
> >> > > > Is qlc(0) really /devices/pci@9,600000/SUNW,qlc@2/fp.... ? That
> >> > > > would mean the internal controller would be going bad in the v480,
> >> > > > right?
>
> >No, it means that qlc(0) is going bad, that is not nessesarily the
> >internal controller...
>
> >To see if qlc(0) is the internal controller or not, check that path
> >against the ones given in the documentation, you can easily spot if
> >its a pci-card, which will have a specific path depending on slot, or
> >the internal one, which has a specific path too.
>
> My V480 did the same thing yesterday, although it's only been once so
> far. It only has the two internal disks and a single fibre-channel
> controller. Is this something that happens to V480s when they get
> to be a few years old?
>
> --
> -Gary Mills- -Unix Support- -U of M Academic Computing and Networking-
>

Its universally true for gbics, has nothing to do with v480 in itself I
belive, the gbic seems to "age" with time, especially in hot environments
in my own experience...

I had more faults on gbics from certain providers then others, but I wont
list them here since I dont have any numbers to back that up with, and
I havent not done this recently anyhow.

/Johan A

Gary Mills <mills@cc.umanitoba.ca> wrote:
> In <Pine.GSO.4.53.0712191010140.1001@krynn.solace.miu n.se> "Mr. Johan Andersson" <johan@solace.miun.se> writes:
>
>>On Wed, 12 Dec 2007, lahuman9 wrote:
>>> On Dec 10, 11:04 pm, ChrisS <chris.sca...@gmail.com> wrote:
>>> > On Dec 10, 9:06 pm, lahuman9 <lahum...@gmail.com> wrote:
>>> > > On Dec 10, 8:26 pm, ChrisS <chris.sca...@gmail.com> wrote:
>>> >
>>> > > > I have a Sun Fire v480 server that just started spitting out NOTICEs
>>> > > > about Qlogic qlc(0) Loop going OFFLINE then immediately back ONLINE.
>>> > > > It's doing it about every couple hours.
>
> You mean like this?
>
> Dec 18 13:51:30 electra qlc: [ID 686697 kern.info] NOTICE: Qlogic qlc(0): Loop OFFLINE
> Dec 18 13:51:30 electra qlc: [ID 686697 kern.info] NOTICE: Qlogic qlc(0): Loop ONLINE
>
>>> > > > Is qlc(0) really /devices/pci@9,600000/SUNW,qlc@2/fp.... ? That
>>> > > > would mean the internal controller would be going bad in the v480,
>>> > > > right?
>
>>No, it means that qlc(0) is going bad, that is not nessesarily the
>>internal controller...
>
>>To see if qlc(0) is the internal controller or not, check that path
>>against the ones given in the documentation, you can easily spot if
>>its a pci-card, which will have a specific path depending on slot, or
>>the internal one, which has a specific path too.
>
> My V480 did the same thing yesterday, although it's only been once so
> far. It only has the two internal disks and a single fibre-channel
> controller. Is this something that happens to V480s when they get
> to be a few years old?

Sun has released a FIN recently about the V480s. CPU board B may not be
seated correctly, and lead to general flakiness. We've seen problems with
three or four machines that have been fixed by reseating the boards, so
it might be worth trying.

Colin

In <fkbk9a$t3n$1@aioe.org> "Colin B." <cbigam@somewhereelse.nucleus.com> writes:

>Gary Mills <mills@cc.umanitoba.ca> wrote:
>>
>> My V480 did the same thing yesterday, although it's only been once so
>> far. It only has the two internal disks and a single fibre-channel
>> controller. Is this something that happens to V480s when they get
>> to be a few years old?

>Sun has released a FIN recently about the V480s. CPU board B may not be
>seated correctly, and lead to general flakiness. We've seen problems with
>three or four machines that have been fixed by reseating the boards, so
>it might be worth trying.

Hmm, that's interesting. This V480 went into service three years ago.
Only in the past few days has it been logging a few SCSI errors and
one fibre-channel loop condition. Otherwise, it's been quite stable.
I wonder if the CPU board would work itself loose, or something like
that. Is there a number for this FIN?



--
-Gary Mills- -Unix Support- -U of M Academic Computing and Networking-

Gary Mills <mills@cc.umanitoba.ca> wrote:
> In <fkbk9a$t3n$1@aioe.org> "Colin B." <cbigam@somewhereelse.nucleus.com> writes:
>
>>Gary Mills <mills@cc.umanitoba.ca> wrote:
>>>
>>> My V480 did the same thing yesterday, although it's only been once so
>>> far. It only has the two internal disks and a single fibre-channel
>>> controller. Is this something that happens to V480s when they get
>>> to be a few years old?
>
>>Sun has released a FIN recently about the V480s. CPU board B may not be
>>seated correctly, and lead to general flakiness. We've seen problems with
>>three or four machines that have been fixed by reseating the boards, so
>>it might be worth trying.
>
> Hmm, that's interesting. This V480 went into service three years ago.
> Only in the past few days has it been logging a few SCSI errors and
> one fibre-channel loop condition. Otherwise, it's been quite stable.
> I wonder if the CPU board would work itself loose, or something like
> that. Is there a number for this FIN?

The FIN is 102910, but only available to partners. The summary is:
"Marginal seating of Sun Fire V490 and V480 CPU/Memory boards is
causing hard to diagnose non-fatal, fatal, and CPU/Memory board
power-on faults."

I would imagine it could cause SCSI and FCAL issues as well, at least
potentially.

Colin

Colin B. wrote:
> Gary Mills <mills@cc.umanitoba.ca> wrote:
>
>>In <Pine.GSO.4.53.0712191010140.1001@krynn.solace.miu n.se> "Mr. Johan Andersson" <johan@solace.miun.se> writes:
>>
>>
>>>On Wed, 12 Dec 2007, lahuman9 wrote:
>>>
>>>>On Dec 10, 11:04 pm, ChrisS <chris.sca...@gmail.com> wrote:
>>>>
>>>>>On Dec 10, 9:06 pm, lahuman9 <lahum...@gmail.com> wrote:
>>>>>
>>>>>>On Dec 10, 8:26 pm, ChrisS <chris.sca...@gmail.com> wrote:
>>>>>
>>>>>>>I have a Sun Fire v480 server that just started spitting out NOTICEs
>>>>>>>about Qlogic qlc(0) Loop going OFFLINE then immediately back ONLINE.
>>>>>>>It's doing it about every couple hours.
>>>>>>
>>You mean like this?
>>
>> Dec 18 13:51:30 electra qlc: [ID 686697 kern.info] NOTICE: Qlogic qlc(0): Loop OFFLINE
>> Dec 18 13:51:30 electra qlc: [ID 686697 kern.info] NOTICE: Qlogic qlc(0): Loop ONLINE
>>
>>
>>>>>>>Is qlc(0) really /devices/pci@9,600000/SUNW,qlc@2/fp.... ? That
>>>>>>>would mean the internal controller would be going bad in the v480,
>>>>>>>right?
>>>>>>
>>>No, it means that qlc(0) is going bad, that is not nessesarily the
>>>internal controller...
>>
>>>To see if qlc(0) is the internal controller or not, check that path
>>>against the ones given in the documentation, you can easily spot if
>>>its a pci-card, which will have a specific path depending on slot, or
>>>the internal one, which has a specific path too.
>>
>>My V480 did the same thing yesterday, although it's only been once so
>>far. It only has the two internal disks and a single fibre-channel
>>controller. Is this something that happens to V480s when they get
>>to be a few years old?
>
>
> Sun has released a FIN recently about the V480s. CPU board B may not be
> seated correctly, and lead to general flakiness. We've seen problems with
> three or four machines that have been fixed by reseating the boards, so
> it might be worth trying.
>
> Colin
>

Reseating boards is one of the most common and effective appeals for a
miracle! Observe anti-static precautions!!!!

Another handy bit of maintenance is to use a vacuum clearer to remove
the dust bunnies from inside the machine. If you don't have a vacuum
cleaner, get one. If you can't manage that, try to take the machine
outside and blow the dust bunnies out with canned air.

Given sufficient time, every spec of dust in the computer room will come
to rest inside one of the machines! Things run a little cooler when not
under a blanket of dust. Most chips work a little better and live a
little longer when adequately cooled.

PC's and workstations do not live in a controlled environment and they
tend to collect all the available dust. They too can benefit from a
periodic blow job! ;-)