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seeking sun solaris consultant in Boston area for immediate need

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  #1 (permalink)  
Old 03-28-2008, 04:29 AM
mrmoo
 
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Default seeking sun solaris consultant in Boston area for immediate need

We are seekign an immediate technicican to come onsite to resolve
issues with this server. Possible harddrive failure.

Troubleshoot/repair possible failed hard drive on a Sunfire v240
server. Os is Sun Solaris, version is 7 or 8. (unsure exact version
no)


send email to steve.parlinATgmail.com if you are available for friday
march 21st 2008.

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  #2 (permalink)  
Old 03-28-2008, 04:29 AM
Richard B. Gilbert
 
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Default Re: seeking sun solaris consultant in Boston area for immediate need

mrmoo wrote:
> We are seekign an immediate technicican to come onsite to resolve
> issues with this server. Possible harddrive failure.
>
> Troubleshoot/repair possible failed hard drive on a Sunfire v240
> server. Os is Sun Solaris, version is 7 or 8. (unsure exact version
> no)
>
>
> send email to steve.parlinATgmail.com if you are available for friday
> march 21st 2008.
>


I know this does not help with the current problem but...

It is a VERY GOOD IDEA to keep some system documentation on paper! This
documentation should detail the hardware installed, with model and
serial numbers, identify the support contract(s) if there is/are any,
detail the software installed with versions, identify the stake holders
(managers who depend on the system), list the phone numbers for hardware
support, software support, application support, etc, etc. A three ring
binder with dividers, one for each system, works well.

Just assume that you may have a heart attack at any moment or, if you
prefer, that you may be shot by an outraged father. Write in that
binder all the things that your replacment will need to know. It's not
just for your replacement; you can refer to it yourself in moments of
great stress.

It will speed the repair process if you can find out exactly what disk
drive is installed in the box. If you can tell the repair person that
the disk is, for example, a Seagate ST32550N, he can bring a replacement
with him. If he has to come on site to find out, go back to his base to
get the right part, and come back to your site, you will pay for it both
in down time and in cash to the service person/company.

Go thou, and get thy house in order! Get things documented so that you
can respond to problems in an efficient and well organized manner. If
you actually have a spare part in stock and a screw driver you may make
yourself look like a hero instead of an idiot.

It's too bad I'm not in Boston; I'd love to send you a big bill for my
services! :-)


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  #3 (permalink)  
Old 03-28-2008, 04:29 AM
Michael Vilain
 
Posts: n/a
Default Re: seeking sun solaris consultant in Boston area for immediate need

In article
<dac21e41-45f9-461d-9cfe-8407b489d932@a70g2000hsh.googlegroups.com>,
mrmoo <steve.parlin@gmail.com> wrote:

> We are seekign an immediate technicican to come onsite to resolve
> issues with this server. Possible harddrive failure.
>
> Troubleshoot/repair possible failed hard drive on a Sunfire v240
> server. Os is Sun Solaris, version is 7 or 8. (unsure exact version
> no)
>
>
> send email to steve.parlinATgmail.com if you are available for friday
> march 21st 2008.


Have the Standard Fee(tm) ready ($5,000/hour) ready IN CASH at the
airport with a car to take me to the customer site. Also have Oracle
manauals and I'll be there.

--
DeeDee, don't press that button! DeeDee! NO! Dee...



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