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Please help. I have a Java Workstation W2100z and the Mouse is
"stuttering"...typically around hard drive reads/writes. If you know
what the problem is, please let me know.

I found something at SunSolve's web-site that seems to describe the
problem but the full detail is protected. I'd very much appreciate it
if someone would mail to me what it says: silktaco@yahoo.com.

The ticket is 82245 and here is the description:

Sun Java[TM] Workstation W1100z/SLES9: Keyboard and Mouse Stutter |
.... 82245 SRDB Sun Java[TM] Workstation W1100z/SLES9: Keyboard and
Mouse Stutter Sun Java[TM] Workstation W1100z/SLES9: Keyboard and
Mouse Stutter en Mon Jul 25 00 ... 00 MST 2006 Sun Java Workstation
W1100z Sun Java Workstation W2100z Mouse Keyboard Firmware Linux
Copyright © 2006 ... 01-19 Sun Java[TM] Workstation W1100z/SLES9:
Keyboard and Mouse Stutter 2005-11-24 82245 Michael ...



Thanks All!

On Sun, 19 Nov 2006, silktaco@yahoo.com wrote:

> I found something at SunSolve's web-site that seems to describe the
> problem but the full detail is protected. I'd very much appreciate it
> if someone would mail to me what it says: silktaco@yahoo.com.

Here's a better idea: why don't you pony up the cash to buy a
support contract? That way, you'd have access to all the Sunsolve
goodies...

--
Rich Teer, SCSA, SCNA, SCSECA, OpenSolaris CAB member

President,
Rite Online Inc.

Voice: +1 (250) 979-1638
URL: http://www.rite-group.com/rich

On Sun, 19 Nov 2006 05:21:16 GMT, Rich Teer <rich.teer@rite-group.com>
wrote:

>On Sun, 19 Nov 2006, silktaco@yahoo.com wrote:
>
>> I found something at SunSolve's web-site that seems to describe the
>> problem but the full detail is protected. I'd very much appreciate it
>> if someone would mail to me what it says: silktaco@yahoo.com.
>
>Here's a better idea: why don't you pony up the cash to buy a
>support contract? That way, you'd have access to all the Sunsolve
>goodies...

Thanks. I'll be sure not to stop and help you if I see you broken
down on the side on the road.

CLS wrote:
> On Sun, 19 Nov 2006 05:21:16 GMT, Rich Teer <rich.teer@rite-group.com>
> wrote:
>
>
>>On Sun, 19 Nov 2006, silktaco@yahoo.com wrote:
>>
>>
>>>I found something at SunSolve's web-site that seems to describe the
>>>problem but the full detail is protected. I'd very much appreciate it
>>>if someone would mail to me what it says: silktaco@yahoo.com.
>>
>>Here's a better idea: why don't you pony up the cash to buy a
>>support contract? That way, you'd have access to all the Sunsolve
>>goodies...
>
>
> Thanks. I'll be sure not to stop and help you if I see you broken
> down on the side on the road.

Some of us would rather walk to the service station than commit theft!
Nor do we care to associate with thieves!

If you had simply described your problem and asked for help with it
someone might have told you to apply a patch or modify a configuration
file or whatever the solution is.

The service contract that will get you full access to Sunsolve is $140
per CPU per year. The software is free. Support costs money. Sun has
to make money somehow and that is the business model they have chosen.
Learn to live with it or learn to live with your problems!

On Sun, 19 Nov 2006 07:35:02 -0500, "Richard B. Gilbert"
<rgilbert88@comcast.net> wrote:

>CLS wrote:
>> On Sun, 19 Nov 2006 05:21:16 GMT, Rich Teer <rich.teer@rite-group.com>
>> wrote:
>>
>>
>>>On Sun, 19 Nov 2006, silktaco@yahoo.com wrote:
>>>
>>>
>>>>I found something at SunSolve's web-site that seems to describe the
>>>>problem but the full detail is protected. I'd very much appreciate it
>>>>if someone would mail to me what it says: silktaco@yahoo.com.
>>>

I have a SUn Java Workstation W2100z with the Supplemental ISO 2.5
Bios applied. The problem I have is that the mouse stutters around HD
access and itermittently. I'd like to know what the ticket says the
solution is.

Since I've applied all of the various patches that are available
through sunSolve (all freely downloadable) and scanned the forum
database without luck, I either need to clear the CMOS, apply a
special bios patch, upgrade the adaptec SCSI firmware or apply an OS
patch.

Come to think of it, everything at sunsolve is freely
available...except this one ticket and phone support. I don't need
phone support, technical support or the like, I just need some kind
soul out there who is willing to help a student tell me what the
solution described in the ticket is.

On Sun, 19 Nov 2006, silktaco@yahoo.com wrote:

> I have a SUn Java Workstation W2100z with the Supplemental ISO 2.5
> Bios applied. The problem I have is that the mouse stutters around HD
> access and itermittently. I'd like to know what the ticket says the
> solution is.

Is 2.5 the latest (most current) version of the BIOS for the W2100z?

--
Rich Teer, SCSA, SCNA, SCSECA, OpenSolaris CAB member

President,
Rite Online Inc.

Voice: +1 (250) 979-1638
URL: http://www.rite-group.com/rich

> I have a SUn Java Workstation W2100z with the Supplemental ISO 2.5
> Bios applied. The problem I have is that the mouse stutters around HD
> access and itermittently. I'd like to know what the ticket says the
> solution is.

Per the document you asked about the problem is fixed in BIOS version R01-B4
S3 which is on Supplemental CD 2.2.
If you installed BIOS version R01-B5 S1 off Supplemental CD 2.5, then this
should have resolved the problem.
Make sure the flash actually took or flash it again. Otherwise there may be
some other problem with the machine.
The document you referenced claims the issue is totally BIOS related and is
resolved with a BIOS upgrade.
Before the fix came out for the BIOS the workaround was to replace all the
fans.

Trinean

On Sun, 19 Nov 2006 14:01:07 -0500, "Trinean" <trinean@yahoo.com>
wrote:

<SNIP>

>Make sure the flash actually took or flash it again. Otherwise there may be
>some other problem with the machine.

>Trinean


Thanks. You confirmed my suspicision. That was exactly the problem I
had...fan error. Sun came out twice to replace the fan, but then this
problem cropped up after I wrote in supplemental 2.4.

Will try to flash again and go from there.

silktaco@yahoo.com wrote:
> >>>On Sun, 19 Nov 2006, silktaco@yahoo.com wrote:
> >>>>I found something at SunSolve's web-site that seems to describe the
> >>>>problem but the full detail is protected. I'd very much appreciate it
> >>>>if someone would mail to me what it says: silktaco@yahoo.com.
> I have a SUn Java Workstation W2100z with the Supplemental ISO 2.5
> Bios applied. The problem I have is that the mouse stutters around HD
> access and itermittently. I'd like to know what the ticket says the
> solution is.

Its about a SuSe 9 Linux problem on a W1100z where every 10 seconds
stuttering happens.
The solution was to use Supplemental ISO 2.2 to upgrade the BIOS.
Doubt this will help you as you appear to be at 2.5 on a W2100z ...

"Richard B. Gilbert" <rgilbert88@comcast.net> wrote...
> CLS wrote:
>> On Sun, 19 Nov 2006 05:21:16 GMT, Rich Teer <rich.teer@rite-group.com>
>> wrote:
>>
>>
>>>On Sun, 19 Nov 2006, silktaco@yahoo.com wrote:
>>>
>>>
>>>>I found something at SunSolve's web-site that seems to describe the
>>>>problem but the full detail is protected. I'd very much appreciate it
>>>>if someone would mail to me what it says: silktaco@yahoo.com.
>>>
>>>Here's a better idea: why don't you pony up the cash to buy a
>>>support contract? That way, you'd have access to all the Sunsolve
>>>goodies...
>>
>>
>> Thanks. I'll be sure not to stop and help you if I see you broken
>> down on the side on the road.
>
> Some of us would rather walk to the service station than commit theft! Nor
> do we care to associate with thieves!
>
> If you had simply described your problem and asked for help with it
> someone might have told you to apply a patch or modify a configuration
> file or whatever the solution is.
>
> The service contract that will get you full access to Sunsolve is $140 per
> CPU per year. The software is free. Support costs money. Sun has to
> make money somehow and that is the business model they have chosen.
> Learn to live with it or learn to live with your problems!
But we can ask, 'Why', can't we?
Why *should* people have to pay to find out why their mouse stutters?
This is a product Sun have sold.
It's in free circulation.
Shouldn't the technical information on that product be freely available?

--
Tom Tobin.