there is issue with a remote local printer (USB). it acutally accepts the
print command, but print out is blank.

This is first time having this issue, here is the setup

server is Solaris 9, remote user has a printer installed in their end, they
VPN in and connect to server through a X-server program, we configured it as
remote printer by LPR/inet32.
I have done a lot for remote users, but this is first time.

It prints fine locally through windows, but once I send job in server side,
printer grab papers, but didn't print anything.

Any suggestion?

steeles wrote:
> there is issue with a remote local printer (USB). it acutally accepts the
> print command, but print out is blank.
>
> This is first time having this issue, here is the setup
>
> server is Solaris 9, remote user has a printer installed in their end, they
> VPN in and connect to server through a X-server program, we configured it as
> remote printer by LPR/inet32.
> I have done a lot for remote users, but this is first time.
>
> It prints fine locally through windows, but once I send job in server side,
> printer grab papers, but didn't print anything.
>
> Any suggestion?
>
>


Is it a postscript printer? The fact it connects via USB makes me think
it might well not be postscript

"steeles" <steeles@gmail.com> writes:
>
>server is Solaris 9, remote user has a printer installed in their end, they
>VPN in and connect to server through a X-server program, we configured it as
>remote printer by LPR/inet32.
>I have done a lot for remote users, but this is first time.
>
>It prints fine locally through windows, but once I send job in server side,
>printer grab papers, but didn't print anything.
>

What is the configuration of the printer queue on the server side?
Please run the command "lpstat -lp queue-name" on the server and
post the output. (replace "queue-name" with the name of the printer
queue)

-Greg
--
Do NOT reply via e-mail.
Reply in the newsgroup.

sorry to get you back late folks, it was hard to collect info.

I configured it as window queue by lpadmin -s

#lpstat -lp dprint
printer daver unknown state. enabled since Oct 15 15:12 2007. available.
Remote Name: dprint
Remote Server: dprint_ps

Rank Job Id Username File Size Document
================================================== ==============
There are currently 0 jobs enqueued to the print manager


I can see it send some data to printer, but somehow still blank page.
I also configured solaris to manage the queue, but still same result..
stange.

this is the diagram,

laptop -> VPN to remote Solaris -> connect to Solaris through x-window
software -> print to local printer, blank pages..
this is first time having this problem, the printer is new model of Dell
A966.


"Greg Andrews" <gerg@panix.com> wrote in message
news:fechpv$qcg$1@reader1.panix.com...
> "steeles" <steeles@gmail.com> writes:
>>
>>server is Solaris 9, remote user has a printer installed in their end,
>>they
>>VPN in and connect to server through a X-server program, we configured it
>>as
>>remote printer by LPR/inet32.
>>I have done a lot for remote users, but this is first time.
>>
>>It prints fine locally through windows, but once I send job in server
>>side,
>>printer grab papers, but didn't print anything.
>>
>
> What is the configuration of the printer queue on the server side?
> Please run the command "lpstat -lp queue-name" on the server and
> post the output. (replace "queue-name" with the name of the printer
> queue)
>
> -Greg
> --
> Do NOT reply via e-mail.
> Reply in the newsgroup.