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Data Director for Web problem

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  #1 (permalink)  
Old 04-20-2008, 08:13 AM
hjohnson@keeneinfo.com
 
Posts: n/a
Default Data Director for Web problem

I am having a problem with Data Director for Web. I have a server that
is in the DMZ and am trying to talk to it from within the internal
network. I can connect to it using the DMZ ip address using Ilogin and
can use dbaccess with no problem. When I try to use DDW's sitemanger
to make changes to the web pages, the sitemanager will lock up. The
sitemanager will display the databases then the projects under the
databases. When I try to display the webpages under these projects,
sitemanager will lock and it will cause a "Checkpoint Required" which
never goes away. I have to then bring Informix down and back up to
clear the problem. When I move the server from the DMZ to the internal
network, this condition goes away but this will not work as the outside
world would not be able to access the system.

By the way, this system receives data from another Informix system
inside the internal network. This portion works well.

I am using Redhat Linux 8 with DDW 2.00.TC5 and Linux IDS 9.40.UC5.
Also the Apache webserver.

Any help would be greatly appreciated.

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  #2 (permalink)  
Old 04-20-2008, 08:13 AM
Paul Watson
 
Posts: n/a
Default Re: Data Director for Web problem

Which version of Apache and which version of the WebBlade. If you
don't have a default INFORMIXSERVER set then DDW can mis-behave, but
iLogin/DBPing are fine. The later versions of DDW also do a full
screen, i.e. data, refresh when navigating around screens, this can
cause sitemanager to appear to hang. It is especially bad over a slow
connection.

Cheers
Paul

hjohnson@keeneinfo.com wrote:

> I am having a problem with Data Director for Web. I have a server that
> is in the DMZ and am trying to talk to it from within the internal
> network. I can connect to it using the DMZ ip address using Ilogin and
> can use dbaccess with no problem. When I try to use DDW's sitemanger
> to make changes to the web pages, the sitemanager will lock up. The
> sitemanager will display the databases then the projects under the
> databases. When I try to display the webpages under these projects,
> sitemanager will lock and it will cause a "Checkpoint Required" which
> never goes away. I have to then bring Informix down and back up to
> clear the problem. When I move the server from the DMZ to the internal
> network, this condition goes away but this will not work as the outside
> world would not be able to access the system.
>
> By the way, this system receives data from another Informix system
> inside the internal network. This portion works well.
>
> I am using Redhat Linux 8 with DDW 2.00.TC5 and Linux IDS 9.40.UC5.
> Also the Apache webserver.
>
> Any help would be greatly appreciated.
>



--
Paul Watson #
Oninit Ltd # Growing old is mandatory
Tel: +44 1436 672201 # Growing up is optional
Fax: +44 1436 678693 #
Mob: +44 7818 003457 #
www.oninit.com #
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  #3 (permalink)  
Old 04-20-2008, 08:14 AM
hjohnson@keeneinfo.com
 
Posts: n/a
Default Re: Data Director for Web problem


Paul Watson wrote:
> Which version of Apache and which version of the WebBlade. If you
> don't have a default INFORMIXSERVER set then DDW can mis-behave, but
> iLogin/DBPing are fine. The later versions of DDW also do a full
> screen, i.e. data, refresh when navigating around screens, this can
> cause sitemanager to appear to hang. It is especially bad over a

slow
> connection.
>
> Cheers
> Paul
>
> hjohnson@keeneinfo.com wrote:
>
> > I am having a problem with Data Director for Web. I have a server

that
> > is in the DMZ and am trying to talk to it from within the internal
> > network. I can connect to it using the DMZ ip address using Ilogin

and
> > can use dbaccess with no problem. When I try to use DDW's

sitemanger
> > to make changes to the web pages, the sitemanager will lock up.

The
> > sitemanager will display the databases then the projects under the
> > databases. When I try to display the webpages under these

projects,
> > sitemanager will lock and it will cause a "Checkpoint Required"

which
> > never goes away. I have to then bring Informix down and back up to
> > clear the problem. When I move the server from the DMZ to the

internal
> > network, this condition goes away but this will not work as the

outside
> > world would not be able to access the system.
> >
> > By the way, this system receives data from another Informix system
> > inside the internal network. This portion works well.
> >
> > I am using Redhat Linux 8 with DDW 2.00.TC5 and Linux IDS 9.40.UC5.
> > Also the Apache webserver.
> >
> > Any help would be greatly appreciated.
> >

>
>
> --
> Paul Watson #
> Oninit Ltd # Growing old is mandatory
> Tel: +44 1436 672201 # Growing up is optional
> Fax: +44 1436 678693 #
> Mob: +44 7818 003457 #
> www.oninit.com #


Paul,

I am using Apache 1.3.31 and Datablade web.4.12.UC1. I tried using
web.4.13.UCx but I got the same result so I decided to try an earlier
version.

Harry,

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  #4 (permalink)  
Old 04-20-2008, 08:14 AM
hjohnson@keeneinfo.com
 
Posts: n/a
Default Re: Data Director for Web problem

Paul,

I am using web.4.12.UC1 and Apache 1.3.31. I was using web.4.13.UCx
but when I was having the same problem, I decided to revert back to see
if it would help. It did not.

Thanks,
Harry

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  #5 (permalink)  
Old 04-20-2008, 08:14 AM
Paul Watson
 
Posts: n/a
Default Re: Data Director for Web problem

Harry

what you are trying to do and the versions should be fine, and we run
our internal systems as you describe. Stick with 4.13 it's a better
version with some added predefined functions, although some only appear
to be in the FC version.

One of our remote system has a similar problem to yours, I could telnet,
ssh etc to the server but I couldn't connect to the DB. It turned out
to be a firewall problem and was solved by addding static route

Cheers
Paul

hjohnson@keeneinfo.com wrote:

> Paul,
>
> I am using web.4.12.UC1 and Apache 1.3.31. I was using web.4.13.UCx
> but when I was having the same problem, I decided to revert back to see
> if it would help. It did not.
>
> Thanks,
> Harry
>



--
Paul Watson #
Oninit Ltd # Growing old is mandatory
Tel: +44 1436 672201 # Growing up is optional
Fax: +44 1436 678693 #
Mob: +44 7818 003457 #
www.oninit.com #
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  #6 (permalink)  
Old 04-20-2008, 08:16 AM
hjohnson@keeneinfo.com
 
Posts: n/a
Default Re: Data Director for Web problem


Paul Watson wrote:
> Harry
>
> what you are trying to do and the versions should be fine, and we run


> our internal systems as you describe. Stick with 4.13 it's a better
> version with some added predefined functions, although some only

appear
> to be in the FC version.
>
> One of our remote system has a similar problem to yours, I could

telnet,
> ssh etc to the server but I couldn't connect to the DB. It turned

out
> to be a firewall problem and was solved by addding static route
>
> Cheers
> Paul
>
> hjohnson@keeneinfo.com wrote:
>
> > Paul,
> >
> > I am using web.4.12.UC1 and Apache 1.3.31. I was using

web.4.13.UCx
> > but when I was having the same problem, I decided to revert back to

see
> > if it would help. It did not.
> >
> > Thanks,
> > Harry
> >

>
>
> --
> Paul Watson #
> Oninit Ltd # Growing old is mandatory
> Tel: +44 1436 672201 # Growing up is optional
> Fax: +44 1436 678693 #
> Mob: +44 7818 003457 #
> www.oninit.com #



Paul,

I have discovered the problem. It is a DNS resolver problem. When you
take the DNS out of the resolv.conf so that it has to use the
/etc/hosts, DDW will work. It will bring up the web pages and will
allow all functions. As soon as you place it back in so it will use a
DNS, it will stop working.

When not working, it will allow you to select the server, then the
database, then the project and then the (image, text, dynamic tags).
Once you try to select any one such as "text", it will lock up.

We have tested this several times and it acts the same way every time
so this is definately the problem. I can get around the problem but
Informix needs to know about this so they can address it. Who do you
think would be the best person to send this to?

Harry,

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  #7 (permalink)  
Old 04-20-2008, 08:16 AM
Paul Watson
 
Posts: n/a
Default Re: Data Director for Web problem

Try changing your nsswitch.conf to use hosts first. All our prod
servers use files dns, our webblade installs have every similar versions
to yours and I've not seen this problem

hjohnson@keeneinfo.com wrote:

> Paul Watson wrote:
>
>>Harry
>>
>>what you are trying to do and the versions should be fine, and we run

>
>
>>our internal systems as you describe. Stick with 4.13 it's a better
>>version with some added predefined functions, although some only

>
> appear
>
>>to be in the FC version.
>>
>>One of our remote system has a similar problem to yours, I could

>
> telnet,
>
>>ssh etc to the server but I couldn't connect to the DB. It turned

>
> out
>
>>to be a firewall problem and was solved by addding static route
>>
>>Cheers
>>Paul
>>
>>hjohnson@keeneinfo.com wrote:
>>
>>
>>>Paul,
>>>
>>>I am using web.4.12.UC1 and Apache 1.3.31. I was using

>
> web.4.13.UCx
>
>>>but when I was having the same problem, I decided to revert back to

>
> see
>
>>>if it would help. It did not.
>>>
>>>Thanks,
>>>Harry
>>>

>>
>>
>>--
>>Paul Watson #
>>Oninit Ltd # Growing old is mandatory
>>Tel: +44 1436 672201 # Growing up is optional
>>Fax: +44 1436 678693 #
>>Mob: +44 7818 003457 #
>>www.oninit.com #

>
>
>
> Paul,
>
> I have discovered the problem. It is a DNS resolver problem. When you
> take the DNS out of the resolv.conf so that it has to use the
> /etc/hosts, DDW will work. It will bring up the web pages and will
> allow all functions. As soon as you place it back in so it will use a
> DNS, it will stop working.
>
> When not working, it will allow you to select the server, then the
> database, then the project and then the (image, text, dynamic tags).
> Once you try to select any one such as "text", it will lock up.
>
> We have tested this several times and it acts the same way every time
> so this is definately the problem. I can get around the problem but
> Informix needs to know about this so they can address it. Who do you
> think would be the best person to send this to?
>
> Harry,
>



--
Paul Watson #
Oninit Ltd # Growing old is mandatory
Tel: +44 1436 672201 # Growing up is optional
Fax: +44 1436 678693 #
Mob: +44 7818 003457 #
www.oninit.com #
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