reliability?
This is a discussion on reliability? within the Informix forums, part of the Database Server Software category; --> > To be fair, you will have ahad a year's maintenance on the software product > you bought. Has ...
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05-10-2008, 02:06 PM
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 Re: reliability? > To be fair, you will have ahad a year's maintenance on the software product > you bought. Has it taken over a year to discover the fault? to be fair - are you all work in IBM??? In this model (no patches - only paid upgrade to new version) we could catch an 'broken' version on the last day of first year's maintenance. So it is not making a deal more fair at all. And once again - We just want basic funcionality to work as it should and as it worked before.      |
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05-10-2008, 02:07 PM
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| Re: reliability? "piotrek" <piotrUSUN_T_O110@o2.pl> wrote in message news:g03an0$47i$1@atlantis.news.neostrada.pl... >> To be fair, you will have ahad a year's maintenance on the software > product >> you bought. Has it taken over a year to discover the fault? > to be fair - are you all work in IBM??? > In this model (no patches - only paid upgrade to new version) we could > catch > an 'broken' version on the last day of first year's maintenance. So it is > not making a deal more fair at all. > And once again - We just want basic funcionality to work as it should and > as it worked before. Well, I don't agree with you. It doesn't matter whether fixes are delivered by upgrades or patches. As someone else pointed out, you can't expect IBM or any other software vendor that wants to remain solvent to provide limitless R&D on the product for nothing. Product maintenance goes to support fixes and new and improved features. Your company has chosen, as is its perfect right, not to pay for product support. The downside is unfortunately ... that you don't get product support! Just my opinion though ... |
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