I recently bought the Sun Java Desktop System and I am having trouble
with support. Has anyone been successful in getting support from Sun
Microsystems? I registered and signed up for their online support but
I received a message a couple of days ago that my registration had
expired. I signed up April 4th 2004 and is good for 60 days. The
signature and the way the text is written, I suspect the support is in
India and possibly the 800 number will have me waiting. I might have
gone down the wrong path for this Linux distro but I hate to waste
$50. I am not very geeky and new to Linux but the software seems to
work ok. At least I like it more than Lindows and Mepis, though Mepis
might be a strong second. Thanks in advance.

Richard USA

Email is no good, only for spammers.

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Richard Gagnon <gagnonrchrd@netscape.net> wrote:
> I recently bought the Sun Java Desktop System and I am having trouble
> with support. Has anyone been successful in getting support from Sun
> Microsystems? I registered and signed up for their online support but

[..]

Can't help you with your sun support, albeit from what I've seen
from the "Sun Java Desktop" it's just a slightly trimmed SuSE
(looks like 8.1/8.2) which is running Gnome per default. You
could check www.suse.com for updates for those and compare the
versions with your packages installed, from some xterm/kvt:
'rpm -qa | xargs rpm -qi > rpminfo.out'

Look in the output file rpminfo.out to check which SuSE version
it really is. Or wait the five minutes until someone will answer
which version it really is 8.1/8.2?

Now you could search the SuSE online support db for
help. or/and ask here, alt.os.linux.suse would be another good
try if the question is SuSE specific.

Good luck

--
Michael Heiming (GPG-Key ID: 0xEDD27B94)

Remove +SIGNS and www. if you expect an answer, sorry for
inconvenience, but I get tons of spam.
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